29 August 2018 12:53

Privacy statement for users of the VRF grant portal


Introduction

At St Martin-in-the-Fields Charity we are committed to protecting and respecting your privacy and all personal data is held by us and processed in accordance with data protection legislation.


This privacy statement (together with our portal Terms and Conditions available here, sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us when you use our portal https://smitf.flexigrant.com. You may use our portal to apply for grants on behalf of a vulnerable person with whom your agency or organisation is working (”client”). In order to administer our grants, we need to collect personal data about you as their support worker and personal data and sensitive personal data about the applicant (“the data”).


Please read the following carefully to understand our views and practices regarding personal data and how we will treat it.


The data controller is St Martin-in-the-Fields Charity of Trafalgar Square, London WC2N 4JJ (ICO registration number ZA222666). This privacy statement is in respect of data shared with us (St Martin-in-the-Fields Charity) in our capacity as data controller.


The terms data controller, personal data, special categories personal data and processing all bear their legal meanings under the General Data Protection Regulation (GDPR).


Information we collect about you

We collect and process the following data from you:


Portal Users:


  • Information you give us about yourself: You may give us information about yourself when you use our portal. This includes information you provide when you register for our portal, when you fill in forms on our portal and when you report a problem with our portal. Examples of such information include your name, contact details and employer name and address.
  • Information we collect about you: With regard to each of your visits to our portal we automatically collect the following information: Technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and weblogs and other communication data.


    Clients:

  • When applying for a grant, you will need to provide us with information about the client. You will be asked to complete a form on our portal to provide information but we may contact you by email or telephone when reviewing your application to request further information about the client. Examples of such information include the client's name, address, ethnicity and any health issues or other similar, relevant information about their circumstances that we should take into account when assessing the application.


Landlords and other business information:


  • When a grant has been used to benefit a client as planned, we will ask for evidence, which will usually be in the form of a receipt for a deposit, or moving costs, or similar.


Uses made of the information

We use information held about you, based on our legitimate interest to fulfil our charity’s aims of reducing deprivation and tackling homelessness, as follows:

  • To administer our Vicar’s Relief Fund grants.
  • To provide you with information about the work of St Martin-in-the-Fields Charity and projects with which we are involved which we feel may be of interest to you, based upon your interest in the Vicar’s Relief Fund.
  • To help us to further develop our portal and other similar websites that we operate.
  • To notify you about changes to our portal or the services and grants that we offer.
  • To ensure that content on our portal is presented in the most effective manner for you and for your computer.


Information you give to us about the client. 

We will use this information, based on our legitimate interest to fulfil our charity’s aims of reducing deprivation and tackling homelessness, and based on consent where we collect special categories of data, as follows:

  • To administer our Vicar’s Relief Fund grants.
  • To evaluate the effectiveness of the Vicar’s Relief Fund.
  • To help us to develop our services and grants and to help us identify potential partnerships with other charities and agencies committed to the relief of homelessness and poverty.


Information we collect about Portal Users.

We will use this information, based on our legitimate interest to fulfil our charity’s aims of reducing deprivation and tackling homelessness:

  • To administer our portal and for internal operations, including troubleshooting and testing.
  • To improve our portal to ensure that content is presented in the most effective manner for you and for your computer.
  • To ensure that our portal is safe and secure.
  • To measure or understand the effectiveness of any direct marketing that we send to you.
  • To make suggestions and recommendations to you about other services that we provide that may interest you (such as the Frontline Network).


Research and evaluation

Research

St Martin-in-the-Fields is committed to reducing deprivation and tackling homelessness through the Vicar’s Relief Fund. We may carry out research projects on our own or in conjunction with third parties from time to time in order to further the afore-mentioned goals of the Vicar’s Relief Fund.

We will obtain your prior consent before using any of your personal data for research purposes. We will always seek to anonymise your personal data so that you cannot be identified from the data processed. Where this is not possible, your information will be held securely and processed in accordance with the legal grounds, strict safeguards and exemptions provided by data protection regulation in relation to the processing of such personal data. We will not disclose any research results which contain any personal data in an unanonymised format, unless required to do so by law.


Evaluation

If your application is successful and we award a grant, we will contact you by email to request evidence of the outcome of the grant. This will enable us to monitor the effectiveness of the Vicar’s Relief Fund.  You are responsible for ensuring that any evidence you provide to us is done in accordance with data protection legislation and any professional duties that you owe to the applicant.


We may also contact you by email to request your feedback on the Vicar’s Relief Fund so that we can monitor the effectiveness of the fund. Completion of such feedback forms is optional but we would welcome your suggestions and comments as this will help us to improve our service.


We may also request feedback on the Vicar’s Relief Fund from the client so that we can monitor the effectiveness of the fund.  We will only contact the client for such feedback if they have provided their explicit consent during the application process and provided us with a method of contact (i.e. phone, email, postal address).


Disclosure of personal and sensitive personal data

We will always process data in a secure and confidential manner and will not disclose it to any third party without a legal ground to do so under data protection legislation, such as your consent.


Any disclosures will be made in accordance with data protection legislation and the Information Commissioner’s Officer’s statutory Data Sharing Code (available to view here https://ico.org.uk/for-organisations/guide-to-data-protection/data-sharing/)


We will share clients’ data with the workers at the organisation supporting them to make their grant application.


Security

We are committed to ensuring that data is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.


Where we store your personal data

All information you provide to us is stored on our secure servers within the UK.


Your rights

By accepting the terms of this statement, you are warranting that you have the necessary authority and consent of the client for us to process their personal data (which may include sensitive personal data, such as health details or ethnicity) for the purposes set out in this statement.


All data subjects – portal users, clients and others - have the following rights:

  • To be informed of how your data is handled
  • To gain access to your personal data
  • To have errors in your data changed
  • To have your data erased
  • To object to the processing of your data
  • To restrict the processing of your data, in limited circumstances
  • To obtain a copy of some of your data in electronic form
  • To withdraw consent if we are relying on consent to process your data

 

Rights around how you are affected by any profiling or automated decisions

These rights can be exercised by contacting us at vrf@stmartinscharity.org.uk or St Martin-in-the-Fields Charity, 5 St Martin’s Place, Trafalgar Square, London, WC2N 4JH or 020 7766 5553.

Some requests are exempt under data protection legislation and if your request is covered by an exemption, we will explain this to you in writing.


Complaints to the Information Commissioner

You have a right to complain to the Information Commissioner’s Office (ICO) about the way in which we process your personal data. You can find out more about how to make a complaint on the ICO’s website https://ico.org.uk/


Changes to our privacy statement

Any changes we may make to this privacy statement in the future will be posted on our portal and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this privacy statement.


Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to at vrf@stmartinscharity.org.uk or Tim Bissett, St Martin-in-the-Fields Charity, 5 St Martin’s Place, Trafalgar Square, London, WC2N 4JH


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